Field Agent Mystery Shopping App
Field agent is a fun mystery shopping app that is a quick, easy, and lucrative way to make money online. Anyone can be a Field Agent but at this time it is only available on iPhone. As a Field Agent you are paid primarily to perform audits at various local stores. The majority of the jobs are at Wal Mart but I have also done shops at Kohl’s, Costco, Shopko, Target, and Best Buy. I have seen jobs at the Apple Store but I have not personally done any of them. With Field Agent you are asked to do a variety of different task such as take pictures, count out of stocks, and even test displays. Most jobs pay between $2 and $8 but I have seen them as high as $13 and as low as $1. The more complex the job is the more you will usually get paid. There are occasional Jobs that are just surveys that you can do from anywhere. In 1 year, I have completed 147 jobs and made a total of $728 from Field agent.
Field Agent Is Recommended
Update April 17th, 2013 - I have been paid by Field Agent a total of 98 Times. My total lifetime earnings are $1,587.20. It appears that as of October the payments have gotten back to the regular schedule. My most recent cash out was paid within a couple of hours.
How Field Agent Works
When you log into the app you will generally see several jobs available in your area depending on how much of a distance away you set your filter. You can sort them by payout or by distance, from your current location or zip code. Jobs are on a first come first serve basis so make sure to check for them often. When you accept a job you are given only 2 hours to complete it, most jobs only take a few minutes once you arrive at the store. If you fail to complete a job in 2 hours or you supply inaccurate information it affects your agent score and you don’t get paid. Most of the time when jobs are not completed or are not accepted they are put back in queue for another Field Agent. After you complete a job for Field Agent it is usually put in for review, it generally only takes a few minutes to a few hours to have your work reviewed, after the Job has been reviewed and accepted you can request a payment at anytime you like. They pay you directly to your PayPal and they cover the fees. It can take up to 48 hours for them to process the payments.
How To Deal With Problems
Although the jobs are usually straightforward there are times when
the instructions are a little vague. I try to always provide all of the relevant info I can in the space that is available, I had 1 job (out of 148 that I have done as of this writing) rejected and I wasn’t paid for it, even though I believe the job wasn’t completely clear. I also had an experience while I was doing an audit at a local Wal Mart where an employee saw me taking pictures and reported it to the store director. The store director came out with security and asked me to leave. When I inquired with Field Agent support I was told that we have permission to mystery shop at the corporate level but if we ask for permission at the store level it will negatively impact the results. I was still paid $13 for that audit even though the job was incomplete because it was not my fault. It is important to remember that as a Field Agent you are mystery shopping so you never want to let anybody know what you are doing.
Is There A Referral Program?
At this time there is no referral program. They claimed to be working on one over a year ago but it appears that they have grown enough for it not to be necessary, I believe that way they are able to pay more to existing agents. Here is the link to get Field Agent in the App Store:
Update July 19, 2012 – Delayed Cash Outs
Update October, 2012 – It appears that as of October the payments have gotten back to the regular schedule. My most 2 recent cash outs have been within 2 days.
From the time I started using Field Agent in 2010 until now, all money earned has almost always been paid out within 24-48hours like clockwork. Recently there has been a slight delay in receiving PayPal cash outs from Field Agent. This delay has only been a few extra days in my case but some people have reported up to 2 weeks. Although delayed payments can sometimes mean cash flow problems or insolvency, with Field Agent I think it is more of a technical issue (probably with PayPal). I don’t think there is anything to be concerned about at this point and most mystery shopping companies take significantly longer than 2 weeks to pay. Waiting a few extra days is not a big deal. Rick West the CEO of Field Agent recently posted this letter about the delays:
Since the beginning, it’s been our mission to pay people real money through their smart phone for doing good work. So far we’ve cashed out over $1.8 Million in real money! As many of you have recognized, cash out deposits have been unusually slow lately. We’re deeply sorry; we know how important this cash can be.
We’ve considered many different solutions with the goal of creating a better system for everyone. Avoiding gift cards or redeemable points and other kinds of incentives that get in the way of you making money is really important to us. We believe real cash is the best compensation for work.
The online payment infrastructure is a broken system. As a result of the way we process payments, we’re actively looking for new ways to do this and get back on schedule. There’s a lot of really great innovation going on with companies like Dwolla and Stripe to rethink the way these kinds of transactions take place. We’re excited about the future.
For now, we’re doing our best to create solutions in a broken system. You may see your cash outs continue to take a little longer for the time being, but please know we do care and we’re working hard to fix it. We will always deposit payments as soon as possible. We know this can be really inconvenient and we appreciate your patience as we continue to work to sign clients and put jobs out there so you can put some extra money in your pocket.
As always, if you have any questions, we’d love to hear from you at email@example.com.
Rick West, CEO
Helpful Field Agent Tips
•Before you submit a job it is always a good idea to go all the way through the app and double check (I usually triple check) everything for mistakes, even though there is a summary on the last page. I have found mistakes in some jobs in the past that I never would have seen without going all the way through the app.
• There is a strict time limit of 2 hours to complete each job from the time you take it, make sure you have enough time to drive to and complete each job you accept.
•If you accept a job make sure you complete it properly or it can affect your agent score and credibility.
•Make sure you document all relevant information in the space provided, the more information they have the easier it is to approve your jobs.
•If you have any issues contact support or check the message board.
•If there is a problem on a job it usually takes much longer than 2 hrs to get a reply from support, make sure you finish the job the best you can before contacting them in order to get paid.
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